{"id":1893,"date":"2025-11-04T18:14:45","date_gmt":"2025-11-04T17:14:45","guid":{"rendered":"https:\/\/akeance.com\/?page_id=1893"},"modified":"2025-11-17T10:36:44","modified_gmt":"2025-11-17T09:36:44","slug":"organization-management-and-process","status":"publish","type":"page","link":"https:\/\/akeance.com\/en\/sectors\/our-business-our-offer\/organization-management-and-process\/","title":{"rendered":"Organization, management and process"},"content":{"rendered":"\t\t
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consulting in organisation : our positioning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Les pr\u00e9occupations d\u2019organisation concernent quasiment tous les niveaux hi\u00e9rarchiques de tout type d\u2019entreprise. Nos clients sont autant des responsables de service que des directeurs de back office ou encore des directions g\u00e9n\u00e9rales.
On comprend ais\u00e9ment que ces questions d\u2019organisation puissent concerner autant les grandes entreprises que les ETI mais les PME sont parfois confront\u00e9es elles aussi \u00e0 des questions d\u2019organisation sensibles, notamment dans le cadre d\u2019un fort d\u00e9veloppement ou, \u00e0 l\u2019inverse, dans le cadre d\u2019une r\u00e9cession marqu\u00e9e. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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consulting in organisation : approach and content<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Organizational consultancy missions are of two types: those dealing with the organization chart, in a \u201ctop-down\u201d approach, and those dealing with the actual operation, in a \u201cbottom-up\u201d approach.
Organizational chart missions refer both to the organization of the activities into homogeneous poles and \/ or homogeneous divisions of responsibilities. These missions include the challenge of the management rules and choices of the executives. For instance, the questions raised may include the relevance of centralising certain functions in a holding company, the distribution of a back office by customer portfolio or implementation of a new matrix organization.
These missions sometimes include a strategic dimension when the question arises of subcontracting, relation or pooling certain activities (SSC, EIG). In this case, gains and associated financial costs complete the organization study.
The operational improvement missions are based on an Akeance Consulting method known as the \u201ctriptych\u201d. In concrete terms, the activities are described in the form of processes. This first analysis of the activity allows to identify recommendations in terms of control, improvements of processes\u2026 It is enhanced with an understanding of the challenges (second part of the triptych) in terms of indicators for physical activities (volumes, number of files, amount of material\u2026) and financial indicators. This second part allows a sizing of the tasks and the processes to be carried out under optimal conditions. A third part, still based on the analysis of the activity in the form of a process consists of identifying quality indicators and monitoring of the activity: duration, frequency, error rate\u2026
Obviously, the client\u2019s request generally focuses more or less on a specific subject. But the triptych approach aims at making the analysis more secured and relatively exhaustive. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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consulting in organisation : some convictions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Clients\u2019 organizational concerns are very often multidimensional\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Organizational issues raised by a client are often the expression of a strong dissatisfaction without an identified cause behind: \u201cthe organization of my back office needs to be reviewed, clients are complaining about it\u201d, \u201cit\u2019s a mess with customer relations\u201d or \u201cthere are unacceptable delays in my accounting department\u201d\u2026
From the very first discussions with a client, Akeance Consulting tries to identify the deep-rooted reasons for this dissatisfaction: team size, associated skills, evolution of activities, understanding of the tools and\u2026poor organization.
For this type of mission, it is therefore particularly important to identify the client\u2019s \u201creal\u201d question.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Beware of the weight of organizational beliefs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tQuestions relating to organizational chart or to organization in general are very often dispersed with preconceptions, certainties, or excessive simplicity. The implementation of a matrix organization for example clearly underestimates the difficulty of operating according to this mode of organization which imposes great rigor in the sharing of responsibilities. Another example relies in the belief that internal communication should or should not be combined with external communication. The creation of portfolios of customers, or products, or regions\u2026leads to the same remarks. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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consulting in organisation : want to know more ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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consulting in organisation : our positioning Les pr\u00e9occupations d\u2019organisation concernent quasiment tous les niveaux hi\u00e9rarchiques de tout type d\u2019entreprise. Nos clients sont autant des responsables de service que des directeurs de back office ou encore des directions g\u00e9n\u00e9rales.On comprend ais\u00e9ment que ces questions d\u2019organisation puissent concerner autant les grandes entreprises que les ETI mais les […]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":1868,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1893","page","type-page","status-publish","hentry"],"yoast_head":"\nConsulting in organisation - Akeance Consulting<\/title>\n<meta name=\"description\" content=\"Consulting in organisation, Akeance Consulting is specialized in process optimisation, productivity studies and organisational change\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/akeance.com\/en\/secteurs\/notre-metier-notre-offre\/conseil-en-organisation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consulting in organisation - 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